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Liam Kelley's avatar

This one hits home, I work in small engine QA. It's also worth following the controversy with firearms manufacturer Sig Sauer. More cases of the P320 firing by itself are happening, including a recent one that killed an airman (the military M17 and M18 pistols are also P320 models). We're still not 100% sure what is causing it, though everything is pointing to bad design and manufacturing quality. But the most important thing, is Sig's reaction. They keep angering people with their terrible responses, and now a bad reputation is spreading like wildfire. Instead of trying to fix the problem and make things right for their customers, they're dodging blame and accountability and pretending nothing's wrong. We can learn a lot from this.

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Christopher R Chapman's avatar

There is an ingrained reaction to blame the user before looking at what causes the faults and that they lie well above the workers...

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