I'm currently reading "Killed by a Traffic Engineer," by Wes Marshall There are great similarities to the "errant employee" plight in the world of traffic engineers who point to bad drivers or poor pedestrian choices as the source of nearly all accidents. It is a frequent behavior of management to disavow their own agency in the systems they inhabit and maintain. Problems that arise are not theirs--the creator's--but belong to the inhabitants and users of their system.
Thanks for sharing this, Eric, and for adding yet another book to my mile-long reading queue... 😆 It reminds me of a book I got a while back called "Traffic: Why We Drive the Way We Do" by Tom Vanderbilt which is an interesting look into how our traffic systems cause us to act in ways contrary to the designers' intentions. It's a mix of psychology and systems thinking...
I'm currently reading "Killed by a Traffic Engineer," by Wes Marshall There are great similarities to the "errant employee" plight in the world of traffic engineers who point to bad drivers or poor pedestrian choices as the source of nearly all accidents. It is a frequent behavior of management to disavow their own agency in the systems they inhabit and maintain. Problems that arise are not theirs--the creator's--but belong to the inhabitants and users of their system.
Thanks for sharing this, Eric, and for adding yet another book to my mile-long reading queue... 😆 It reminds me of a book I got a while back called "Traffic: Why We Drive the Way We Do" by Tom Vanderbilt which is an interesting look into how our traffic systems cause us to act in ways contrary to the designers' intentions. It's a mix of psychology and systems thinking...
Loved this one, Chris!